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Cookie Policy

Last Updated: May 10, 2026

1. Introduction

This Cookie Policy explains how Renasus ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at renasus.com (the "Site"). This policy is part of our Privacy Policy and should be read in conjunction with it.

By continuing to browse and use our Site, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or discontinue use of our Site.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you access online services. Cookies are widely used to make websites work more efficiently and provide a better user experience.

Similar Technologies

In addition to cookies, we may use other similar technologies including:

  • Web Beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our Site to track page views and user behavior.
  • Local Storage: Technologies like HTML5 localStorage that allow data to be stored locally on your browser.
  • Session Storage: Similar to local storage but data is cleared when your browsing session ends.
  • Server Logs: Files that automatically record information when you visit our Site, including your IP address, browser type, and access times.

First-Party vs. Third-Party Cookies

  • First-Party Cookies: Set by Renasus directly and can only be read by us.
  • Third-Party Cookies: Set by external services we use (such as analytics providers) and can be read by those third parties.

Session vs. Persistent Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser.
  • Persistent Cookies: Remain on your device for a set period or until you delete them manually.

3. Cookie Categories We Use

We categorize cookies based on their purpose and function. Below is a summary of the main categories:

Category Purpose Can Be Disabled
Strictly Necessary Essential for site security and basic functionality No
Functional Enable enhanced features and personalization Yes
Performance Help us understand how visitors use our Site Yes
Third-Party Set by external services we integrate Yes (via browser settings)

4. Strictly Necessary Cookies

These cookies are essential for the operation of our Site and cannot be disabled. They enable core functionality such as security, authentication, and maintaining your session state. Without these cookies, services you have requested cannot be provided.

Cookies We Use

Cookie Name Purpose Duration
connect.sid Session management - maintains your logged-in state and preferences during your visit Session (deleted when browser closes)
_csrf Security - protects against Cross-Site Request Forgery attacks Session
flash_* User experience - displays important messages (success/error notifications) Session
cf-turnstile-response Security - Cloudflare Turnstile verification (privacy-friendly, no tracking) Session
Important: Blocking strictly necessary cookies will prevent you from using core features of our Site, including logging in, booking appointments, and submitting forms securely.

5. Functional Cookies

Functional cookies allow our Site to remember your preferences and provide enhanced, personalized features. While not strictly necessary, they significantly improve your user experience.

What Functional Cookies Do

  • Remember your language and region preferences
  • Store your dashboard layout and view preferences
  • Maintain your cookie consent choices
  • Remember whether you've interacted with certain features (e.g., dismissing notifications)
  • Enable personalized content based on your interests

You may choose to disable functional cookies through your browser settings, but this may limit the personalization and convenience of our services.

6. Performance Cookies

Performance cookies help us understand how visitors interact with our Site by collecting anonymous information about page visits, traffic sources, and user journeys. This data helps us improve our Site's performance and user experience.

Analytics Tools We May Use

  • Google Analytics: Tracks website usage patterns, page views, and user demographics (when available)
  • Server-Side Analytics: Our own analytics system that tracks application performance and error rates
  • Session Recording: May record anonymized user sessions to identify usability issues

Information Collected

Performance cookies may collect:

  • Pages visited and time spent on each page
  • Links clicked and buttons pressed
  • Referral source (how you arrived at our Site)
  • Device type, browser, and operating system
  • General geographic location (city/region level)
  • Error messages and page load times
Privacy Note: We do not use performance cookies to identify you personally. All data collected is aggregated and anonymized.

Opting Out of Analytics

You can opt out of Google Analytics by:

  • Installing the Google Analytics Opt-out Browser Add-on
  • Enabling "Do Not Track" in your browser settings
  • Blocking third-party cookies in your browser

7. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about how they use cookies.

Third-Party Services We May Use

Service Purpose Privacy Policy
Google reCAPTCHA Spam and bot protection Google Privacy Policy
Google Fonts Web fonts for better typography Google Privacy Policy
Email Service Providers Transactional email delivery Varies by provider

Social Media Integration

If we integrate social media features (such as sharing buttons), these services may set cookies to track your interaction. We do not control these cookies. Please refer to the respective social media platform's privacy policy:

  • Facebook Privacy Policy
  • Twitter Privacy Policy
  • LinkedIn Privacy Policy
Data Sharing: We do not sell, rent, or share your personal information with third parties for their direct marketing purposes. However, third-party cookies may collect information about your browsing activities across different websites.

8. How to Manage Cookies

You have several options to manage and control cookies on our Site:

Option 1: Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block only third-party cookies
  • Clear all cookies when you close your browser
  • Delete specific cookies
  • Receive notifications when cookies are set

Option 2: Cookie Consent Tools

When you first visit our Site, you may see a cookie consent banner that allows you to accept or reject non-essential cookies. You can update your preferences at any time by clicking the "Cookie Preferences" link in our footer.

Option 3: Industry Opt-Out Tools

For advertising and tracking cookies, you can use these opt-out tools:

  • US Visitors: Network Advertising Initiative Opt-Out
  • US Visitors: Digital Advertising Alliance Opt-Out
  • EU/UK Visitors: Your Online Choices
Impact of Disabling Cookies: Blocking or deleting cookies may affect your ability to use certain features of our Site, such as:
  • Staying logged in to your account
  • Maintaining items in your cart or form data
  • Receiving personalized content
  • Accessing secure areas of the Site

9. Browser-Specific Controls

Here are instructions for managing cookies in common web browsers:

Google Chrome

  1. Click the three dots menu (⋮) in the top right
  2. Select "Settings" → "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings
  4. To delete existing cookies: "See all site data and permissions" → "Remove all"

Chrome Cookie Settings Help

Mozilla Firefox

  1. Click the menu button (☰) and select "Settings"
  2. Select "Privacy & Security" from the left menu
  3. Under "Cookies and Site Data," choose your settings
  4. To clear cookies: Click "Clear Data" and check "Cookies and Site Data"

Firefox Cookie Settings Help

Safari

  1. Click "Safari" menu → "Preferences"
  2. Click the "Privacy" tab
  3. Choose your cookie blocking preferences
  4. To delete cookies: Click "Manage Website Data" → "Remove All"

Safari Cookie Settings Help

Microsoft Edge

  1. Click the three dots menu (…) → "Settings"
  2. Select "Cookies and site permissions" → "Cookies and site data"
  3. Choose your preferred settings
  4. To clear cookies: "See all cookies and site data" → "Remove all"

Edge Cookie Settings Help

10. Mobile Device Settings

iOS Devices (iPhone/iPad)

  1. Open "Settings" app
  2. Scroll down and tap "Safari"
  3. Under "Privacy & Security," toggle "Block All Cookies"
  4. To clear existing cookies: Tap "Clear History and Website Data"

Android Devices

  1. Open Chrome browser
  2. Tap the three dots menu (⋮) → "Settings"
  3. Tap "Site settings" → "Cookies"
  4. Choose your preferred setting
  5. To clear cookies: Go to "Settings" → "Privacy and security" → "Clear browsing data"
Note: Cookie settings may vary depending on your browser and operating system version. Consult your browser's help documentation for specific instructions.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals.

At this time, our Site does not respond to DNT signals. However, we are committed to respecting your privacy preferences and will update this policy if we begin responding to DNT signals in the future.

You can still control cookies and tracking through the browser settings and opt-out tools described in this policy.

12. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you of material changes via email (if you have an account) or a prominent notice on our Site
  • Post the updated policy on this page

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

Your continued use of our Site after any changes to this policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us:

Renasus
385 S Zuni St
Denver, CO 80223
United States

Email: [email protected]

Phone: +1 (303) 598-4871

For privacy-related inquiries, you may also contact our Data Protection Officer at [email protected].

This Cookie Policy was last updated on May 10, 2026. We reserve the right to modify this policy at any time, so please review it frequently.

Renasus

Innovative tech solutions for a smarter tomorrow.

© 2026 All rights reserved.

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Contact

Email: [email protected]

Phone: +1 (303) 598-4871

Address: 385 S Zuni St, Denver, CO 80223